This project builds on and enhances the established “Learning to Talk” program at SUNY Upstate Medical University with the addition of the Always Event(s) of “Discharge Guides”. “LTK” is a curriculum of twelve simulation-based training experiences for Upstate residents and fellows in the Department of Medicine to improve physician-patient communication skills. The project’s proposed objectives are stated below:
- Objective one: build on an established curriculum of acute communication scenarios utilizing the feedback mechanisms of (l) video recording and (2) encounter checklist
- Objective two: incorporate the Always Event(s) of “Discharge Guides” in the outpatient clinical setting and introduce accountability for completion of guides.
- Objective three: Review and refine feedback methodology
- Objective four: After piloting “Discharge Guides” in outpatient clinical setting, transitioning to inpatient floors.