University of Chicago
EPOCH: Engineering Patient Oriented Clinic Handoffs
Principal Investigator:Vineet Arora MD MAPP
The overall aim of this project is to redesign the end of year handoff process in an internal medicine residency clinic to become more patient-centered by incorporating the patient perspective and their suggestions into this process. To facilitate this redesign, our objectives for this project include: developing an understanding of the ways in which clinic patients perceive the end-of-year handoff process, developing an intervention for internal medicine training that supports a patient-centered end of year handoff, and evaluating the impact of this type of handoff on resident satisfaction, patient satisfaction, and patient outcomes.
The objectives of this project are and continue to be the following: (1) To understand how patients cared for in a resident clinic perceive the end of year handoff process, with a particular focus on barriers and challenges that they face (2) To develop a patient-centered end of year clinic handoff process for internal medicine training (3) To evaluate the impact of this patient-centered end of year clinic handoff process on resident satisfaction, patient satisfaction, and relevant patient outcomes.